Step One Chevrolet Customer Testimonials

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Google Feb 19, 2024

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Google Feb 19, 2024

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Google Feb 18, 2024

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Google Feb 16, 2024

Daniel always does a great job and makes sure that my vehicle stays in top notch order!!!

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DealerRater Feb 15, 2024

Right place at the right time, with the right professional sales person Lonnie. I'm so glad I stopped by. I got my dream car...

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Google Feb 15, 2024

Purchased 2022 Chevrolet Equinox 2-14-2024 and the service was great. Friendly staff and Henry Corley did a great job getting me into the vehicle I wanted at an affordable price. Would highly recommend this dealership for car purchase and service.

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Google Feb 9, 2024

Mr. Herman Wallace was a outstanding sale man. He took very good care of me. He went above and beyond to make sure my truck was at the dealership a day ahead of time. Took pictures to let me know my truck was there. You can't ask for better service than that. 😊 Thank you.

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Google Feb 7, 2024

All service needs were taken care of in a timely fashion.

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Google Feb 5, 2024

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Google Feb 4, 2024

Great experience with purchasing a new vehicle. Henry and Scott were very helpful and friendly. Highly recommend!

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Google Feb 4, 2024

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Google Feb 3, 2024

Everyone courteous and seemed to enjoy their Job! What a pleasure.

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Google Feb 1, 2024

Excellent

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DealerRater Jan 31, 2024

Great Experience ! Easy and quick … Great customer service ! Mr.Q Watkins & Mr.Purdy was amazing and very much helpful and made the process in my new car easier than ever ! Defilently would give the 5 starts! Showed genuine compasion and care. THANKS Q & MR.Purdy

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Google Jan 30, 2024

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Google Jan 29, 2024

I arrived on a very rainy morning. Although it was a very busy morning, I was greeted as if I were the only customer there. My vehicle was ready in a short time. The atmosphere is a very calm and relaxing one. I look forward to taking my vehicles there

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Google Jan 28, 2024

Lonnie made my transaction a breeze! He was so kind, respectful of my budget, and explained each step of the process thoroughly. Car buying can be a headache, but Lonnie made sure it was an enjoyable experience.

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Google Jan 28, 2024

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Google Jan 27, 2024

Our Salesman, Mr. Darius Tarvin was exceptionally professional and very polite. Very patient and kind, even though it was late in the evening and cold, he made sure we were taken care of with precision. I will refer others to him and his care.

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Google Jan 26, 2024

Good customer service.

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Google Jan 26, 2024

I have purchased 8 vehicles from Step One(Premiere)Chevolet. Lonnie is the G.O.A.T. He provides excellent customer service, knows his product(Chevy) and is willing to teach you everything you need to know about your vehicle. He goes well above expectations to make sure his customers are satisfied. I recommend him to my family and friends. Also, I love the newly renovated dealership. The finance staff is knowledgeable and personable. If you need a vehicle, check them out!

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Google Jan 26, 2024

Henry Corley was extremely helpful in working with me to get the car I wanted. I’d highly recommend giving him a call if your looking for a new vehicle!

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DealerRater Jan 24, 2024

I have been purchasing vehicles from this dealership for over 15 years. I trust them. They provide excellent customer service. I highly recommend them.

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Google Jan 24, 2024

Lonnie was a great to work with! Highly recommend!

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Google Jan 23, 2024

Very nice and didn't have to wait long

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DealerRater Jan 20, 2024

Great service and hospitality working with Lonnie to get a deal when you're in need

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Google Jan 18, 2024

Henry was great and very helpful. Got everything handled over the phone and had the paper work ready to go when I got there. Stayed late to get it all settle and get me in a truck.

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Google Jan 13, 2024

Mr. Lonnie Reaser is truly a God send!!!!! He truly cares about people. You’re not just a customer to him. He worked hard to help my family out even though we’ve been through a ton and it had a huge impact on our credit and it seemed like no one would help but he never gave up on us and we will forever be grateful for his care, time, consideration, and help!!! Please go see Lonnie he is the BEST!

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DealerRater Jan 11, 2024

The staff and experience was great, and I would definitely buy from these guys again.

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DealerRater Jan 11, 2024

Everyone at Step One was very helpful helping me get the car I was interested in. Lonnie was always very helpful and responsive. Most importantly, I think they gave me a fair deal.

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Google Jan 5, 2024

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Google Jan 4, 2024

I had the pleasure of working with Quentin when purchasing a Chevrolet Silverado 1500, and I must say, his professionalism was truly outstanding. From the moment I walked into the dealership, Quentin exuded a sense of expertise and confidence that immediately put me at ease. He was incredibly knowledgeable about the Silverado 1500, answering all of my questions with precision and clarity. Quentin's attention to detail and commitment to customer satisfaction were truly commendable. He took the time to understand my needs and preferences, ensuring that I found the perfect vehicle that matched my requirements. His guidance throughout the entire process ...

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Google Jan 1, 2024

I found that my sales representative was knowledgeable and professional. The overall experience was relatively smooth once we agreed on the numbers.

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Google Dec 31, 2023

Henry was amazing, helped my wife and I through the purchase of her son’s first car! Thank you Panda for your care and attention

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Google Dec 28, 2023

Oil change was fast. However the text and email I continously get about thr service is very annoying!

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Google Dec 27, 2023

Good experience. The only thing was all concerns couldn't be addressed same day.

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Google Dec 27, 2023

Brian and the staff are top notch. Thank you Brian for being the best salesman we've ever had the pleasure of dealing with.

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DealerRater Dec 27, 2023

Henry was very easy to work with. I would recommend him if you are shopping for a car.

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Google Dec 24, 2023

If u looking for a car talk to Mr Reaser he’ll take care of u him& his team !! I appreciate him taking care my stressful situation looking for a car!!! He want stop until he get u approved!! 💪🏿💪🏿

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Google Dec 20, 2023

Henry did a great job! He made the buying process easy.

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Google Dec 20, 2023

Great to deal with worked with me on the price of the vehicle and got me in and out fast.

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Google Dec 15, 2023

THEY WERE EFFICIENT, KNOWLEAGEBLE AND VERY COURTEOUS!!

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Google Dec 15, 2023

Lonnie R. Kept his word on everything! I was dreading purchasing a new car but Lonnie made the transaction smooth. We talked on the phone, discussed what I was looking for he found the perfect vehicle and sent me a video of the car. He had everything lined up so when I arrived the next day all I had to do was go on a test drive and sign the paperwork. Lonnie made us feel right at home. I can’t thank you enough for all you done!

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Google Dec 9, 2023

HENRY was able to deliver great customer service as well as fulfill our car buying needs! We were able to make a deal over the phone as the dealership was 3 hours away. The sales manger Scott was great as well and was able to complete our deal! Thank y’all again and great doing business with Step One Chevrolet!!

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Google Dec 5, 2023

Herman and Scott took really good care of us. We told them what we wanted and they did their best to get us in 2 brand new Silverados. Believe me, we are very happy with our new trucks and proud to have them. Thankyou so much to Herman and all of the people who helped us with such a large purchase. We will be return customers. Tammy and Steve

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DealerRater Dec 5, 2023

Approved and a vehicle guaranteed to be drive away in same day with low mileage

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Google Dec 5, 2023

Customer service is excellent

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Google Dec 5, 2023

Henry is the best!! Go see him if you are looking for a new vehicle!

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Google Dec 2, 2023

I recently purchased a vehicle from PREMIER CHEVROLET. (STEP ONE AUTOMOTIVE GROUP). Staff was as Happy as I was.They were courteous and very helpful. Made my day. Thank You.

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DealerRater Dec 1, 2023

Great Dealership, excellent experience., Great employees and service was outstanding, Lonnie Reasons excellent communication,thanks.

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Google Dec 1, 2023

Larry my service rep was nice and efficient

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Google Dec 1, 2023

I've always had great service there. The folks working there and friendly and have always strived to get my truck serviced quickly. I appreciate the worksheet do and their great attitudes.

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Google Dec 1, 2023

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Google Nov 29, 2023

Great service

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Google Nov 29, 2023

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Google Nov 29, 2023

The entire process was perfect. The employees at Step One made this purchase flawless. From the paperwork to picking me up at the airport as this was a fly in and drive out.Thanks again to the crew and Herman Wallace. I will not hesitate to purchase a vehicle from Step One again!

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Google Nov 29, 2023

Everyone was so nice and friendly. I love my new car. The whole experience was awesome!

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Google Nov 27, 2023

The sales rep was patient and did not harass me with phone calls and text messages.

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Google Nov 26, 2023

Great customer service.

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Google Nov 26, 2023

Alan was professional, friendly, and well informed about the present inventory of trucks. Found a vehicle that meet my needs and the entire process was smooth. Thanks

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Google Nov 25, 2023

Mr. Henry was a pleasure to deal with. Car buying usually gives me anxiety but not this time! I would highly recommend him.

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DealerRater Nov 24, 2023

Lonnie was extremely resourceful and helpful. The staff went above and beyond in helping me find my car. I highly recommend Step One Chevrolet.

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Google Nov 24, 2023

Mr Wallace was friendly, knowledgeable, and caring. All the staff worked together with each customer. The service was very different from any experience I have had at a dealership. I would recommend everyone give them a chance to meet your needs before you purchase your next vehicle.

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Google Nov 23, 2023

Got a great deal bought 2 silverados the same day thanks to Herman and Scott for working with us, Happy Customers!!

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Google Nov 23, 2023

Everyone was very helpful and friendly. Entire process was smooth and easy and I love my new car. Special thanks to Shirley for jumping right on everything and making sure that my experience was the best

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Google Nov 22, 2023

Great service

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Google Nov 19, 2023

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Google Nov 18, 2023

Henry Corley and his finance team were complete professionals in getting me the best deal possible, I drove 2 hours from out of state to pick up the truck I found that I was interested in. Quick and seamless process, would 1000% recommend to anyone searching for a new vehicle.

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Google Nov 18, 2023

Very professional and nice

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DealerRater Nov 16, 2023

Great place to do business with! Drove 2 hours from Mississippi to make a deal on a new truck that I saw online, when I called to inquire I was quickly helped by Henry and his team of professionals who put together a deal I couldn’t refuse! Would 1000% recommend, smooth and easy process buying here.

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Google Nov 15, 2023

A great place to purchase a vehicle! The staff are very friendly and helpful!

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DealerRater Nov 14, 2023

Everything was great, alarm man was responsive from the moment I called. Delivery and scheduling was horrible first was supposed to arrive on a day than just kept getting pushed with different excuses. Totally forgot about the spare key that didn’t come with it until yesterday when Lonnie called me saying he was shipping it to me. Found an amazing deal online with this truck and called for purchase

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DealerRater Nov 14, 2023

The rating by far is only for Trey Hill and Henry. My husband and I purchased a 2017 black Tahoe from them. Henry was great and courtesy. Trey was also courteous and respectful. Seeing from the comments some issues are still the same. Me or my husband did not care for the management or financial men. There attitudes were terrible and ugly. Management definitely needs to step up at this place. It doesn’t seem like they are used to doing much business. We came in on a Saturday with two young kids and I’m pregnant also. Well from the ...

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Google Nov 14, 2023

Went in for a recall on my truck. Wonderful experience. Larry was kind and courteous.

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Google Nov 13, 2023

salesman Henry Corley is hands down the best care salesman I have ever dealt with and the finance guy was great I will be sending future customers.

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Google Nov 12, 2023

Working with Lonnie was awesome. Would recommend this dealership over any other in the surrounding areas!!

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Google Nov 10, 2023

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Google Nov 9, 2023

The Panda a very dear friend went above and beyond for us. Thank You Henry.

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Google Nov 9, 2023

Everything was fast and reasonable. Lonnie Reaser is a 10/10. I will be recommending people🥳🥳

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Google Nov 8, 2023

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Google Oct 31, 2023

Henry did a great job helping us. He sent me a video of the vehicle I was interested in and was very prompt and informative. He has a great personality and was a pleasure to work with!

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Google Oct 31, 2023

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Google Oct 29, 2023

Bryan Wyatt, our sales representative went above and beyond for this sale. I highly recommend him for any car purchase. We will definitely use him in the future.

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Google Oct 28, 2023

Very good will most likely trade there again in the future.the hole staff was very good.

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Google Oct 28, 2023

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Google Oct 26, 2023

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DealerRater Oct 25, 2023

Henry was great to work with. He answered questions and worked hard to help us.

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Google Oct 25, 2023

This dealership has some of the nicest people I have ever met! Ask for Shirley if you stop in here for your next vehicle, she is amazing! Thank you Step One Chevrolet for making my 4 hour drive absolutely worth it!

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Google Oct 25, 2023

Trey Hill Henry Corley Best guys EVER!!!

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Google Oct 24, 2023

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Google Oct 22, 2023

Great people, great place for sales and service. I highly recomend them!

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Google Oct 22, 2023

Absolutely love the customer service at this dealership. The moment we hit the parking lot we were greeted and assisted on our journey to purchase a new vehicle. Our salesperson, Darius Tarvin, was courteous, professional and helpful. All staff we had the pleasure of interacting with were very nice. The place was very clean and they seem to foster a very welcoming environment. I would definitely recommend this dealership to others as I plan to return to get the next vehicle for my sons and/or niece. Thank you for your assistance in the purchase of my new Chevrolet Equinox ...

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Google Oct 21, 2023

So my experience today was amazing Mr Henry Corley and Trey did an amazing job at assisting me getting my new car today I’m so grateful for the experience

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Google Oct 20, 2023

The sale men there are professional worker especially Darius also the financial department did a awesome job

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Google Oct 18, 2023

Excellent customer service from start to finish!

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Google Oct 18, 2023

I'm pleased with the service repair to my car.

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Google Oct 16, 2023

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Google Oct 15, 2023

Service was good

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Google Oct 14, 2023

I had a awesome experience at this location. Lonnie and the whole team worked diligently until they got me where I was happy and satisfied. Being a disabled veteran this was important to me. I would highly recommend looking at them for your next vehicle.

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Google Oct 14, 2023

Henry was great to deal with.


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