Customer Testimonials Of Step One Chevrolet In Birmingham, AL
I do not often write reviews however I wanted to because i had a great experience. I bought a used 2019 Suburban site unseen as I was purchasing from another state. Zac Jackson was my sales person who took the time to answer all my questions, heck he even picked me up at the airport. The vehicle was well represented, it was everything they made it out to me and I literally picked up and drove it 800 miles home. I also have to give mention to the sales manager Robert Purdy who handled all the details of purchasing out of state, ...
Found the truck I wanted on the dealership website. Walked in the door and was met by my salesman Alan. We took the truck for a test drive and I was sold. Went in to discuss price and I turned down the offer. I had my mind made up on what I was willing to pay and would not back down. Alan went to his sales manager and returned with the bottom line that I had decided on. Ii signed the paperwork handed over the full payment and left with my new truck.
Alan was super great to work with. Excellent dealership!
Had a wonderful experience as always. Prompt service and very professional.
Salesman greeted me 15 minutes before closing, but the entire team stayed and finished the sell
Courteous and got the job done in a timely manner. Kept my truck clean, and performed the job properly.
I highly recommend Alan Embry, and Step One Chevrolet for anyone looking for a vehicle. I called Alan on a Thursday morning and we made an appointment for later that afternoon at 4:00. When I arrived, the vehicle was already sitting in the front. Two hours later, I drove away in my new vehicle. Alan is extremely personable and knowledgeable. The entire process was streamlined and efficient. It was without a doubt the best car buying experience I have ever had.
Lonnie and the staff took great care of me and made this process so easy. I absolutely love my car!
Henry was awesome! Thanks for your help sir!!
HENRY, AKA THE PANDA MAN, FANTASTIC! GREAT! WONDERFUL! I BOUGHT A 2013 TOYOTA PRIUS C FROM HENRY AT A CHEVY DEALERSHIP, WHO WUDDA THOUGHT OF THAT? I TRIED TO GET A 2016 TOYOTA YARIS THAT I OWNED, BOUGHT BRAND NEW IN 2016, BACK FROM MCKINNON TOYOTA BUT THE SALES DEPT. WOULD NOT HELP ME FINANCE IT. I FELT AS THOUGH I WAS NOT BEING "WORKED" WITH. I WAS TOLD THE CAR WAS TO OLD, TO MANY MILES, BLAH, BLAH, BLAH!!! BUT THE PRIUS C IS OLDER, A BIT LESS MILES AND I GOT FINANCED!! AT A CHEVY DEALERSHIP. I THANK DAN ...
Henry Corley was great- super nice and very attentive! He took care of us!!!
Lonnie Reaser is amazing! Would recommend great customer service. Go see him!
Seems like the service prices are getting higher and extra charges are being added for no apparent reasons. Almost impossible to afford coming to my favorite dealership for regular services.🤔🥴
Henry is very knowledgeable about the process of selling a vehicle. He is very personable and the type of person you could talk to everyday.
On time and nice people
Mr. Lonnie is the best! He was there whenever I called and had any questions or concerns. I was able to purchase my first new car!! Kali and Scott were also amazing! Thank you guys so much for making this experience so easy!
I would like to give a special thanks to Christa Sigler , service manager at Step One Chevrolet in Bessemer, Alabama. Ms. Sigler is experienced, knowledgeable, and very professional. I would highly recommend, using the service department, at Step One Chevrolet………… Thanks Christa……..
We enjoyed our buying experience! Thanks for a enjoyable experience to Lonnie and staff!
It was excellent ! I came in due to a airbag replacement recall & was told that the replacement service would take about an hour. Then one 30 min Family Feud episode later lol, my vehicle was ready & I was walking out the door !! •Excellent customer & vehicle service with great work timing !!!
Repair was completed in a timely manner and I was informed of exactly what they had to do to complete the recall on my truck
I have been a customer for a Couple of years now, and I am Grateful for the service I receive, I feel valued, and welcomed. And Daniel has always made me feel appreciated. And he is Honest about what needs to be repaired. Thank you all for being so kind.
Henry Corley was a great salesman. We really enjoyed dealing with him & Step One Chevrolet. Henry was very nice & patient with us. He didn't exude any high pressure on us during our shopping experience. And, the team there really worked with us, in order to obtain the vehicle we needed. Thank you!
Mr Lonnie’s was the great of all time 100% Thanks you and Have a great day
Experience was good.... what I did not expect is a transmission going out on a 2016 Tahoe that cost almost $70,000. I have been purchasing Chevy's since I was 16 years old. This has left a very disappointing experience being that I paid almost $8000.00 out of my pocket for this repair. My love for GMC and Chevrolet has changed after this.
Got me in and out very quickly. Excellent service.
Lonnie and Tim were great. They helped me get close to the deal I wanted, they was very down to earth.
Thank God for Lonnie Reaser and The Sales Manager who went above and beyond to assist me in my car buying experience. This is my second car purchase from here. Thanks y’all!!!!
Lonnie Reaser,Ivan Miller did a excellent job with helping me get a ride
I can go on and on but I will keep it simple: Kali, Quentin, Darrius and Nate were awesome! I was treated very kind and most of all ethically. We've all had that "dealership experience" I don't think you will have that problem here. Go by and give them a holler if you are looking for a vehicle.
Very good experience with sales associate, Darius Tarvin! He was very professional & worked with me to get the vehicle I was looking for.
The visit was for my first service on the AT4, I was expecting to be stuck there most of the morning. I arrived before my 8am appointment time and they got started. The waiting area was comfortable for my dog and I. I will certainly return for my next service. Thank you Step One!
They really worked with me to get the payments I wanted for my 2024 2500HD Truck.
I had the best experience purchasing my vehicle from Step One Chevrolet on Saturday April 5th. Ivan Miller was the salesperson who took care of me and answered all my questions. He was very professional and took great care of me. The General Manager, Tim, came out and introduced himself and got me the greatest warranty and financing. When it came time to do the paperwork, Mr. Purdy handled everything to perfection. These three gentlemen gave me 5 star service. I would highly recommend this dealership. I would like to add that my intial contact was with a salesperson by the ...
Ivan at Step One was great. He was friendly, patient and ultimately was able to get us into a higher model suburban for a far better price than other Chevy dealerships in the area. Would highly recommend Step One Chevy!!
Lonnie Reaser was awesome. He was able to get me in my luxury vehicle for a great price.
Salesman Lonnie Reaser is forever my guy ask for him got me right definitely recommend he can work with you thanks loving my new ride!!!
Great people and service was fast , I would highly recommend for anyone looking for a quick oil change
Everyone was nice
Henry the salesman was one of the most patient and friendly salesman I ever had. The whole team was beyond professional even Robert in financing. He made sure I had an extended warranty so I would be covered if I got down the road and had something to happen. Great nice used vehicles with low miles. I would exert recommend to shop at Step One Chevrolet!!! Thx Cedric
Darius and Nathan were the greatest! They kept me the loop every step of the way. The finance department was fantastic to work with. I definitely recommend Step One Chevrolet!
They were very professional and kept my informed about the status of my repair.
Step One is rated #1. Lonnie Reaser is the goat. He worked with us and got us in a vehicle. My husband was looking for an SUV and we just thank you guys for going the extra mile to get him in one. He loves it. Thank you all so much. Every one was nice and very professional. They are definitely in the car selling business. Keep doing what you're doing. The Wilson's, Joseph and Sharon Tuscaloosa, Al
10/10 place!! Couldn’t recommend them enough !!
Great
came for one vehicle and left with a better one!! Ivan Miller really helped me out through everything absolutely amazing and supportive. Everyone else was also very helpful and nice, i’ll give this place 10 stars if i could
We bought a 2024 Chevy Colorado at Step One Chevrolet in March 2024. I found a truck like I wanted at two different Chevy dealerships and Quentin at Step One worked tirelessly to make the deal happen. We really appreciate his time and effort. Everyone we interacted with at Step One was very helpful and courteous. We highly recommend Step One Chevrolet!
I was searching for a Chevy Truck and One Step Chevy had one that i liked. Herman Wallace was my Salesman. He was great to work with. He got me a great deal. Thank you mr. Wallace! Very professional group of people that work there. I highly recommend !
Great bunch of guys to work with
My wife and I had the best experience
Darius was helpful, personable, and patient! I had a great experience.
Nice facility and staff
Excellent purchasing experience!! If you are in the market for a vehicle, head to Step One!
Best experience i've ever had buying a car. It was like talking with friends through the whole process.
Great buying experience.
Great service I will recommend to others
Me and my mom have been searching around for a car for months. The dealership and Henry made it the best experience! The most honest person and truly wanted the best price and safest car for me! I will never go anywhere else from now on. The absolute best, i cannot express that enough!!
Professional, timely, great.
Great, very nice very professional love the conversation….. he really helped my father find his truck and I thank him for that
Great service, fast and I had a great experience with Mr.Lonnie Reaser now I am riding in my new car with the help of Step One Chevrolet team so much.
They completed all the work I needed. Did it in a timely manner too. I was hoping for a lower price than I paid but it's ok if it last for a long time.
Great experience buying a car friendly staff
Service was great!
I enjoyed dealing with salesman Henry (the Panda).
Lonnie and the team at Step One went above and beyond to get me the best price for a vehicle for my son. It was a smooth process from start to finish and they made sure I was completely satisfied. I will definitely look to them again for any purchases in the future.
Great customer service, great waiting area.
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Daniel always does a great job and makes sure that my vehicle stays in top notch order!!!
Right place at the right time, with the right professional sales person Lonnie. I'm so glad I stopped by. I got my dream car...
Purchased 2022 Chevrolet Equinox 2-14-2024 and the service was great. Friendly staff and Henry Corley did a great job getting me into the vehicle I wanted at an affordable price. Would highly recommend this dealership for car purchase and service.
Mr. Herman Wallace was a outstanding sale man. He took very good care of me. He went above and beyond to make sure my truck was at the dealership a day ahead of time. Took pictures to let me know my truck was there. You can't ask for better service than that. 😊 Thank you.
All service needs were taken care of in a timely fashion.
Great experience with purchasing a new vehicle. Henry and Scott were very helpful and friendly. Highly recommend!
Everyone courteous and seemed to enjoy their Job! What a pleasure.
Excellent
Great Experience ! Easy and quick … Great customer service ! Mr.Q Watkins & Mr.Purdy was amazing and very much helpful and made the process in my new car easier than ever ! Defilently would give the 5 starts! Showed genuine compasion and care. THANKS Q & MR.Purdy
I arrived on a very rainy morning. Although it was a very busy morning, I was greeted as if I were the only customer there. My vehicle was ready in a short time. The atmosphere is a very calm and relaxing one. I look forward to taking my vehicles there
Lonnie made my transaction a breeze! He was so kind, respectful of my budget, and explained each step of the process thoroughly. Car buying can be a headache, but Lonnie made sure it was an enjoyable experience.
Our Salesman, Mr. Darius Tarvin was exceptionally professional and very polite. Very patient and kind, even though it was late in the evening and cold, he made sure we were taken care of with precision. I will refer others to him and his care.
Good customer service.
I have purchased 8 vehicles from Step One(Premiere)Chevolet. Lonnie is the G.O.A.T. He provides excellent customer service, knows his product(Chevy) and is willing to teach you everything you need to know about your vehicle. He goes well above expectations to make sure his customers are satisfied. I recommend him to my family and friends. Also, I love the newly renovated dealership. The finance staff is knowledgeable and personable. If you need a vehicle, check them out!
Henry Corley was extremely helpful in working with me to get the car I wanted. I’d highly recommend giving him a call if your looking for a new vehicle!
I have been purchasing vehicles from this dealership for over 15 years. I trust them. They provide excellent customer service. I highly recommend them.
Lonnie was a great to work with! Highly recommend!
Very nice and didn't have to wait long
Great service and hospitality working with Lonnie to get a deal when you're in need